FAQs

Last updated 03/01/2025

Is there a delivery cost, and which shipping method is used?

We do charge a delivery fee of either £2.80 or £3.50 depending on the weight of your order, but the postage will be clearly displayed at the time of checkout. The shipping method we use is Royal Mail 48 Hour Tracked for all of our products. We offer free delivery on orders of £40+, and if you’re local to us (we’re based in Clacton-on-Sea), we do offer a collection option, but you’ll need to contact us for this method 🙂

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Do you accept returns and offer refunds?

Please read through our Returns Policy for more information.

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